Return Policy

  • No merchandise return will be accepted without a Return Material Authorization (RMA) number.  This number must be provided by Transaero Inside Sales Department.  Restocking charges may apply.  

  • Unauthorized domestic merchandise returns will be refused and returned to you by your carrier at your expense.    

  • Unauthorized import of an RMA return to Transaero may be a violation of the ITAR and product may be confiscated or detained by U.S. Customs at the Port of Entry.     

  • Any discrepancy or short ship claims MUST BE REPORTED WITHIN TEN (10) DAYS of receipt of your order.

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